Current Job Opening at The Vista School
Information Technology Technician
INFORMATION TECHNOLOGY TECHNICIAN
This challenging position provides professional Information Technology support services across our campus and the larger Vista community. Primary responsibilities are to provide end user support for our distributed work force in a Helpdesk environment. Candidates for this role must be able to communicate clearly, both orally and in writing, be self-motivated and exhibit strong collaboration skills. The Helpdesk delivers end-to-end IT support. By partnering with end-users the Helpdesk ensures all incidents are analyzed, resolved, and reported back within a reasonable time frame.
Technical expertise requirements include strong technical knowledge of MS Office 2007 Suite, MS Windows XP and MS Windows 7, administrative knowledge of Microsoft Windows Server 2003 & 2008 (Active Directory, DNS, multiple DHCP scopes, permissions, etc.), fundamental knowledge of TCP/IP networks (routing/switching, cabling, PoE), familiarity with remote support tools (Bomgar, LogMeIn, CrossLoop, etc.), and a comprehensive knowledge of Apple computers and handheld devices (OSX platform & iOS platform.)
QUALIFICATIONS:
Minimum of an Associate’s degree in Information Systems / Computer Science or equivalent work experience. Bachelors degree preferred. Demonstrated customer service focus.
Helpdesk software experience (Remedy, Spiceworks, SysAid) is desired. The ability to quickly diagnose support issues and determine if they can be resolved immediately or if the issue needs to be escalated is critical. Must be dependable and flexible.
The Vista School® is a nationally recognized leader in providing progressive Autism Spectrum Disorder (ASD) services to children, families and community organizations across Central PA. Meeting these critical needs requires a talented, enthusiastic and dedicated staff.
The Vista School® offers a total employment package that includes premium health care benefits, competitive pay, a generous 401(k) plan, tuition reimbursement, liberal paid time off, as well as a fun and challenging environment for those who earnestly want to make a difference in the lives of children with autism. Vista also offers many opportunities for advancement to its employees who demonstrate an interest and ability to further their careers and improve the lives of our students, families, and community partners.
To apply for any of the positions listed below, please download and complete an Application for Employment here and submit with your resume, salary history and references to:
The Vista School
Attn: Human Resources
1021 Springboard Drive
Hershey, PA 17033
You can also use the online application form, or email your cover letter and resume to our Human Resources Manager at .(JavaScript must be enabled to view this email address).
IMPORTANT NOTE: We continually seek to provide the highest level of care to our students in the safest and most welcoming environment possible. Every current and future Vista staff member is required to provide appropriate background checks, clearances, certifications, credentials and references. To assure compliance with local, state and federal child safety, educational and behavioral regulations, Vista requires that all applicants provide valid criminal background checks (all three listed below.)
Specifically, before starting employment at Vista, all new hires must provide a current (less than one year old):
Pennsylvania State Police Criminal Background check
Department of Public Welfare “ChildLine” child abuse history clearance
Federal FBI fingerprint check
New hires successfully completing their 90 school-day training and evaluation period may be eligible for reimbursement for some portion of background checks required. See the above links to the respective websites explaining the process for obtaining each of the requisite clearances.
Thank you for your support of these important safeguards.
